MANHATTANTHE ART OF CARE

Handmade Rug Cleaning
on the Upper West Side

Every handmade rug is unique. We assess each piece individually to honor the artisan's work.

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A long red runner in a hallway lined with booksPHOTOGRAPHED BY OUR TEAM
01UNDERSTANDING YOUR PIECE

Care begins with
understanding.

Handmade rugs, whether hand-knotted, hand-tufted, or flatwoven, represent a personal investment in craftsmanship. Each piece has unique characteristics that demand individualized attention. Our specialists examine the weave structure, fiber blend, and dye method of every handmade rug before designing a custom cleaning plan. This ensures the artisan's work is preserved while delivering a deep, revitalizing clean.

We discuss the condition, recommended treatment and expected outcome with you. The appropriate method is selected after inspection; not every treatment is suitable for every rug.

Handmade Rug Cleaning on the Upper West Side

Condominiums hold nearly a quarter of Upper West Side homes, and many condominium buildings have a management office or resident manager who books the service elevator; call ahead of the pickup day and put the booking time on your tag. Handmade rugs fall into a few broad kinds: hand-knotted pile, hand-tufted rugs with a glued cloth back, and flatweaves such as kilims and dhurries. The kind changes the carry as well as the care, since a kilim rolls small and light while a tufted rug's stiff backing resists a tight roll. Flatweaves can shrink or ripple when dried carelessly, and a tufted rug's glued backing can weaken if it stays wet. If you are unsure which you have, say so in the notes, and the assessment will settle it.

  • 58%of homes in elevator buildings
  • 61%built before 1940
  • 14floors in the median home's building
Homes on the Upper West Side
02THE RIGHT APPROACH

A careful
consideration.

  • 01Weave-specific assessment
  • 02Custom cleaning plan per piece
  • 03Hand-washing with gentle agitation
  • 04Fiber-safe stain treatment
  • 05Low-heat controlled drying
  • 06Final hand inspection
Two red tribal rugs on a white tile floor

Time for a closer look?

  • Uneven soiling patterns
  • Loose fibers or shedding
  • Dye migration risk
  • Surface stains
  • Odor absorption
  • General wear patterns
Discuss your rug
YOUR NEXT CHAPTERA LITTLE CARE. A LASTING DIFFERENCE.

Let's care for
something remarkable.

A favorite piece. A family heirloom.
A room that feels like you again.

Arrange a pickupOr get a quote first Or speak with us   (888) 789-7001
Three patterned rugs with green armchairs on a parquet floor
THE ART OF CARE

In good
hands.

MANHATTANRUG CARE

Your collection tag.

NOT YET BOOKED

Add your piece and your building, then where we reach you. We call to confirm before anything is scheduled.

Your rug

Approximate dimensionsOptional. We measure by hand at assessment.
New York City address? Pick it from the list to see your building's public record.

Prefer to talk?(888) 789-7001